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The Urgency of Now: Embracing the Instant Economy Through Outsourcing
The runway of startups and small businesses is very short and the expectation are high. This is why every minute counts.
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Nur Laminero
- Oct 23
- 8 min
People First: Why BPO's Employee-Centric Approach Matters to Clients
As we crafted our values, we aimed to genuinely embody the Employee Centric value. But the question was, how?
120
Nur Laminero
- Oct 22
- 6 min
Why Hiring the Wrong People Is Bad for Business and How a Good BPO Can Help
Poor hiring decisions cost us a year in money, effort, and, most importantly, time.
170
Nur Laminero
- Oct 20
- 6 min
Why Our People-First Philosophy is a Game-Changer for Entrepreneurs and Business Owners
No matter how strongly you, as a leader, believe that people are the most important pieces of your company, it's not until everyone in...
180
Nur Laminero
- Oct 18
- 3 min
Bad Customer Experience: OnSpot's Million Dollar Lesson
Effective outsourcing requires mutual trust, clear communication, and a shared vision between the client and the outsourcing provider.
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Nur Laminero
- Oct 17
- 4 min
The 4-Hour Workweek and Outsourcing Power To Grow Your Company Fast
Building an empire doesn't mean you're grinding 24/7. It's about working smarter, not harder.
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Nur Laminero
- Oct 16
- 3 min
Movers NY Case Study: The Power of Outsourcing to OnSpot for a Small Business in Moving Industry.
More than a year ago, an entrepreneur operating a small moving company in the Greater New York area approached us, hoping to boost his...
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Nur Laminero
- Oct 15
- 5 min
Efficient - Fast, Fast, Fast Talent Acquisition Using Topgrading
Reflecting over morning coffee, I thought about at how our small team has notably enhanced our hiring processes in a short span, adeptly...
180
Mark Apostol
- Sep 5
- 2 min
Redefining Work: The Smart Technology Revolution in Employee Productivity and Comfort
In the heart of a bustling city, forward-thinking leaders were poised to embrace the transformative power of the Internet of Things (IoT)...
170
Mark Apostol
- Aug 30
- 3 min
Elevating Customer Satisfaction: Strategies for Success
In the realm of business, customer satisfaction isn't just a metric; it's an art form. Crafting memorable customer experiences is a...
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Mark Apostol
- Aug 25
- 2 min
Connecting Beyond Boundaries: Digital Communication
Greetings, leaders and managers who are on the relentless pursuit of excellence! In this installment of our series on handling employee...
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