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Alexa Yurena, CA

“Working with OnSpot in a huge blessing. I had challenges hiring people due to very expensive salaries in California. Good thing a friend who is also a client of OnSpot recommended working with them. Now every hire I need goes to OnSpot."

Scaling Made Simple

We make your outsourcing process easy. Our experts will be able to guide you through the 7-step system to provide you the OnSpot Experience.

Talk  

To Us

Understanding your needs and setting up the foundation

​Kick-Off Meeting
Schedule a kick-off meeting with you and your team.

Get To Know Us​

Provide a brief overview of "onspot" and its services

Discovery Session
Understanding your needs, expectations, and goals

OnSpot by the Numbers

Why are we mostly in the Philippines?

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OnSpot

3rd Largest

The Philippines is the third-largest English-speaking country in the world. Its education system has been largely influenced by the United States, and English is used as the medium of instruction in most schools. This linguistic affinity means that Filipino workers can communicate effectively with international clients, reducing language barriers that can often complicate outsourcing arrangements.

OnSpot

Strong

Support

The Philippine government offers strong support for the BPO sector, recognizing it as a key driver of economic growth. It provides incentives to outsourcing companies, such as tax holidays and duty-free importation of equipment, which makes the business environment even more attractive for foreign investors.

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Thriving IT

The Philippines has a rapidly growing IT sector, driven by a young and tech-savvy population. With an increasing number of Filipinos being adept at digital technologies and software development, the country is becoming a hub for IT services, including web development, app development, and cybersecurity services.

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Education System

The Philippines has a strong educational system with a high literacy rate. The country produces more than half a million graduates annually, many in fields relevant to the outsourcing industry such as IT, nursing, engineering, and finance. This ensures a steady supply of well-educated professionals ready to meet the global demand for talent.

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Upgraded Infra

Over the years, the Philippines has significantly upgraded its telecommunications and IT infrastructure, ensuring reliable internet connectivity and modern facilities that are essential for the smooth operation of outsourced services.

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Political

Stability

Compared to some other outsourcing locations, the Philippines enjoys a relatively stable political environment, which is conducive to long-term business commitments and investments.

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Cultural Fit

Filipinos are known for their cultural compatibility with Western countries. This is partly due to the historical influence of Spain and the United States, making it easier for Filipinos to adapt to Western business practices and interact with clients from these regions.

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Flexible Workforce

Filipino workers are known to be flexible and willing to work in shifts that cater to different time zones. This flexibility is a significant advantage for businesses that require round-the-clock operations, especially for customer support services.

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Economic Growth

The Philippines has been experiencing positive economic growth, which is indicative of a healthy business environment. Companies that outsource to the Philippines can expect a stable economy that supports business development and growth.

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Low Cost Structure

Labor costs in the Philippines are competitive when compared to other outsourcing destinations. This allows businesses to significantly reduce their operational costs without compromising the quality of work. Moreover, the cost of living in the Philippines is relatively low, which translates into lower salary expectations and overheads.

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Work Ethic

Filipinos are often recognized for their strong work ethic, resilience, and dedication. They have a service-oriented culture, which is a crucial trait in customer service and support roles.

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Service

Excellence

Filipino outsourcing firms place a strong emphasis on quality assurance and service excellence, adhering to international standards and certifications. Many BPO companies in the Philippines are ISO certified and comply with global standards such as Six Sigma and COPC (Customer Operation Performance Center) standards. 

Know Your Real Cost

Outsourcing is more than the price you pay. Understanding the real cost of doing business is crucial for your success. This is why transparency in pricing is necessary. Our pricing is straight forward - simple, clear, efficient.

OnSpot will be your strategic tool seeking to enhance efficiency, reduce costs, and maintain competitive edges. While the terms "price," "cost," and "value" are often used interchangeably in the context of outsourcing, they encapsulate distinct aspects of the financial decision-making process.

Click on the icons above to access pricing calculator

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ABOUT YOU

Tell us about your business challenges and let us get to know you more. We will respond with a proposed solution within 24 hours.

Not Convinced?

Get access to one of our clients' case studies to find out how The OnSpot Experience made the difference to their businesses and how to accomplish more with less.

Why Choose OnSpot

You get more than A players. When you partner with us, you get a full scale support for your business. We will help you build your processes, leverage from hundreds of years of combined entrepreneurial experience of our team, enhance your decision making capabilities through analytics and more. 

4P Framework to ensure that your systems are scalable. We will build the Framework right from the start of our partnership. Consider this as you new business SUPERPOWER.
 

Data analytics build up specific for your business to equip you with fast decision making capabilities for your customers, your employees, and your stakeholders. We will get to a point where your data will almost tell you what to do and deliver stories to your inbox at your preferred day and time.

Free and unlimited consultancy from serial entrepreneurs and outsourcing experts from various industries. Our team will not only review your process. We will also leverage from hundreds of years of entrepreneurial experience or our team and client advisory to bring you the most value.

Highly skilled and culturally fit staff trained specific for your business. Our recruitment process is optimized to hire the best employees with the right fit for our clients. Our goal is to equip you with "A Players" only.

Worried That We Are Not Right Fit?

Let's find out if we are the right match by taking the fit test. If we are not the right partner for you, we will refer you to the right one.

Delightful Connections

Your prefer dealing with people who are aligned to your business culture.

 

Growth Mindset

You have a vision to build bigger things. You believe that in order to grow, you must invest in people, process, and technology.

Value People

You understand that employee happiness has direct impact to the your business success.
 

Customer Happiness

You put high important to customer happiness and you know that your this is driven by your People, Process, and Technology. 

You Want Control

You prefer hands-on ownership of your day-to-day operations while OnSpot helps you with everything else.

Value Innovation

You don't settle for the status quo. You continue to challenge what is possible and that no innovation is impossible for you.

STILL IN DOUBT?
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WITH OUR EXPERTS

Sign up for a consultation within the next 72 hours and secure an exclusive discount on your first project!

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WORLDWIDE

A business meeting
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Gain insights on how to elevate your business

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Discuss bespoke strategies for your business

People OnSpot

No obligation, just opportunity to grow and scale up!

Michael F. Corbett

"Very few business tools have the power to fundamentally transform an organization - Outsourcing is one of them."
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