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A Brief History of Customer Service Excellence
Customer service has undergone a fascinating evolution, shaped by technological advancements and changing consumer expectations. In the...
Renier Macalino
Oct 7, 20242 min read
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People First: Why BPO's Employee-Centric Approach Matters to Clients
As we crafted our values, we aimed to genuinely embody the Employee Centric value. But the question was, how?

Nur Laminero
Oct 23, 20238 min read
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Why Our People-First Philosophy is a Game-Changer for Entrepreneurs and Business Owners
No matter how strongly you, as a leader, believe that people are the most important pieces of your company, it's not until everyone in...

Nur Laminero
Oct 20, 20236 min read
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Thriving Together: A Guide to Employee Well-being
In the fast-paced and competitive landscape of today's business world, it's easy for leaders and managers to get caught up in the...

Nur Laminero
Aug 14, 20233 min read
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Beyond Borders: How OnSpot Ensures Efficiency in a Remote Work Setup
As a company that values its employees, OnSpot recognizes the importance of maintaining efficiency even when working remotely. In the...

Nur Laminero
Mar 14, 20232 min read
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Culture Counts: Why Your Career Depends on a Positive Workplace Culture
When it comes to choosing a company to work for, salary and benefits aren't the only factors to consider. In fact, one of the most...

Nur Laminero
Feb 20, 20233 min read
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