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Renier Macalino
Oct 8, 20243 min read
Process Efficiency: The Foundation of Exceptional Customer Service
When Amazon decided to scale, one of the keys to their success was their relentless focus on process efficiency. Their ability to...
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Renier Macalino
Oct 7, 20242 min read
A Brief History of Customer Service Excellence
Customer service has undergone a fascinating evolution, shaped by technological advancements and changing consumer expectations. In the...
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Renier Macalino
Oct 1, 20242 min read
Cost Management: A Strategic Approach for Startups and SMEs
In today’s fast-paced business environment, managing costs effectively is crucial for startups and medium-sized enterprises. Scaling...
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Renier Macalino
Sep 29, 20242 min read
"Scaling Smart: Outsourcing as a Startup Game-Changer"
For startups and medium-sized companies, scaling efficiently is crucial for long-term success. However, achieving growth while...
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Nur Laminero
Oct 12, 20235 min read
Crafting OnSpot’s Ethos from Pages of Wisdom from Silent Mentors
I spend 30 minutes to an hour every single day reading a book on top of the other learning materials I consume whether formal or...
286
Trinity Gay
Mar 31, 20232 min read
Budgeting for Outsourcing: 7 Tips for Understanding the Costs and Savings
As companies grow, they often find themselves struggling to manage all aspects of their business. This is where outsourcing comes in. This c
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Mark Apostol
Mar 1, 20232 min read
OUTSOURCING: A Journey to Success - One Company's Epic Tale
In the rough and tumble world of business, companies are constantly searching for ways to stay afloat and stay ahead of the pack....
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Mark Apostol
Feb 20, 20232 min read
EXPLORING the World of Outsourcing: A Startup Guide to Outsourcing
Whether you're a small business owner, a startup founder, or a seasoned entrepreneur, you've probably been thinking about outsourcing lately
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Mark Apostol
Feb 2, 20232 min read
Delegation: The Secret to Business Success
Listen folks, running a business is a tough gig. There's no getting around it. You're faced with a never-ending list of tasks and...
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Mark Apostol
Jan 31, 20232 min read
"Revolutionize Your Biz Game: Outsource Like a Pro in 5 Easy Peasy Steps"
Listen up folks, I'm here to talk about outsourcing - the secret weapon for business owners who want to take their game to the next...
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